Seven rules we work by, and the reason for each one
We would rather tell you how we work before you invest time in us. Each rule below comes with its reason, so you can decide quickly whether we are the right manufacturer for your brand.
THE RULES
What to expect, and why
- RULE 01
We ask a few questions first
Before we quote or send documents, we ask about your brand, the product and the volume you are planning.
WHYYour answers decide the route, the documents and the price. Asking first means you get an answer that fits your project, and we only take on work we can serve properly.
- RULE 02
Bulk tallow starts at 100 kg per shipment
Our cosmetic grade tallow is supplied in bulk, from 100 kg per shipment.
WHYThe material is exported, so every shipment carries freight and export paperwork. On a small parcel those costs are higher than the tallow itself. At 100 kg and above the cost per kilogram makes sense for you.
- RULE 03
Samples support a planned bulk order
We provide tallow samples to buyers who are planning an order of 100 kg or more.
WHYA sample is a step in qualifying a bulk order, and it carries the same freight costs as any small parcel. Sending samples with no order behind them raises costs for every customer.
- RULE 04
Documents come in two stages
Before you order you receive our specification and a representative certificate of analysis. Every commercial lot then ships with its own lot-specific certificate.
WHYA lot certificate describes one lot, and it belongs to the customer who bought that lot. We do not pass one customer's results to another company.
- RULE 05
We share results, not methods
We tell you what the material is, what it is tested for and how it performs. We do not describe how it is made.
WHYOur process is proprietary, and it is the reason the material performs the way it does. The specification and the certificate are what you need to judge it.
- RULE 06
If you pay for a formula, you own it
A custom formulation you commission belongs to you outright.
WHYYour product should be yours, with no license held back by the manufacturer.
- RULE 07
We commit only to what we will deliver
Dates, documents and specifications are confirmed once we know we can meet them. If something does not fit, we say so early.
WHYA clear no on day one costs both of us less than a late surprise.
THE SEQUENCE
From first message to first order
- Tell us about the projectBrand, product and planned volume.
- Short callThirty minutes to confirm the route that fits.
- ProposalScope, documents, minimums and timing in writing.
- AgreementConfidentiality and client terms signed by both sides.
- ProductionYour order ships with its lot documents.
QUESTIONS
Common questions about how we work
Why do you ask about volume before answering my questions?
Because the answer changes with volume. Bulk supply, private label and custom formulation each have a different route, different documents and a different cost, so we need to know which one you are on before we can answer accurately.
Can I buy less than 100 kg of bulk tallow?
No. Bulk tallow is supplied from 100 kg per shipment, because export freight and paperwork cost more than the material on smaller parcels. If you need a finished product in smaller runs, private label or white label manufacturing is the better route.
Can I see a certificate of analysis before I order?
Yes. You receive the specification and a representative certificate of analysis before ordering. The certificate for your own lot ships with your order.
Why will you not explain how the tallow is refined?
The process is our intellectual property. What you need in order to evaluate the material is the specification, the certificate of analysis and, for a planned bulk order, a sample in your own formula.
NEXT STEP
If this fits how you work, let's talk
Start with an estimate for your product, or book a call and tell us about your brand.